Frequently asked questions
Everything you need to know about buying and selling trading cards on Buy and Sell Cards Online. Still stuck? Email [email protected].
- How do I buy a card?
- Browse the catalog, add cards to your cart, create a free account and verify your email, then check out securely with Stripe using a credit card, Apple Pay, or Google Pay.
- Why do I need to verify my email to check out?
- Email verification keeps the marketplace trustworthy for high-value cards. It confirms there's a real person on both sides of every transaction, which protects buyers and sellers alike.
- How are cards shipped?
- Cards ship in a penny sleeve and top loader inside a bubble mailer, sent USPS tracked, usually within one business day. Your tracking number is emailed to you automatically.
- What condition are the cards in?
- Each listing states the condition and, for graded cards, the grader and grade. Every listing includes real in-hand photos of the actual card, so what you see is what ships.
- How are payments handled?
- Checkout runs entirely on Stripe. Your card details never touch our servers. We support credit and debit cards, Apple Pay, and Google Pay.
- Are the sellers verified?
- Yes. Every seller verifies their email address before they can list a card, and each listing shows who it is sold by.
- How do I sell on Buy and Sell Cards Online?
- Create an account, verify your email, click Sell a card in the header, and list in minutes. You set your own price and add your own photos.
- What does it cost to sell?
- Buy and Sell Cards Online takes a small platform fee per sale, shown to you when you create a listing. It is well below the rate most traditional auction sites charge, so you keep more of every sale.
- Is my account secure?
- Passwords are hashed with scrypt and never stored in plain text. Sign-in uses signed, http-only session cookies, and sign-in attempts are rate limited to protect against guessing.
- How do I contact Buy and Sell Cards Online?
- Email [email protected] any time, including before you buy if you have a question about a specific card.